Empower your restaurant/cafe with advanced digital food ordering and preparation management, deliver consistent food and customer experience, improve your business performance, and maximize your revenue with a fully integrated platform.
Some of the features and functions of the 'bld order.' platform are listed below:
Create intuitive simple to advanced menu and order page. Create and customise menu items and add images, description, tags (e.g. allergies, specials and icons), ingredients, options, modifiers and order conditions. Structure your menu by setting menu categories, sections, levels and positions. Modify services, menu, pricing and promotions in real-time.
Create and manage menu options (e.g. one, combination, and multiple option(s) selection) and conditions (e.g. availability, optional/required, and min/max orderable) based on time schedules (days and meal time), service type (dine-in, pickup or delivery) or location. Allow your customers to add and order different number or combinations of options and ingredients.
Monitor menu performance and profitability, get analytical reports and smart suggestions to optimise and improve your menu based on the received interests and orders, manage and promote your menu, and improve your kitchen performance and efficiency.
Send orders automatically to the kitchen display(s) to reduce manual intervention and errors. Keep orders and preparations under control, and improve speed, accuracy and service quality.
Define and connect multiple printers (via Ethernet cable or Wi-Fi adapter) to the cloud system and receive print jobs for each printer directly and instantly. Printer jobs can be grouped (based on location, order type, menu category, and manu item) and set to be printed from different printers.
Download the 'bld order' administration and print management app to receive print jobs for the specified groups and send them to your local printers (or POS system).
Define multiple display outputs (i.e. PC, laptop, tablet, and mobile phone) to show orders of a specified output group in realtime.
Save time, reduce waste, and eliminate procurement and purchase errors with 'bld order' smart stock management solution. Manage your inventory easily right down to ingredient level to track costs, know your menu profitability and improve your business performance.
Run inventory counts, track and eliminate the likelihood of wastage or thefts, and determine inventory quantity and usage in real-time.
Analyse your menus to improve your recipes profitability. Track menu items costs, orders and profitability. Identify your least profitable and most profitable items and maximise your profits.
Use 'bld order' advanced reports and analytics, make faster and smarter decisions based on orders, sales, expenses, purchasing, and menu reports.
Multiple payment options can be activated for the different services (dine-in, pickup, delivery and pre-order). Accept payment directly from your customer. Money settles directly into your bank account. Accept Credit Card ('bld order.' integrated to multiple payment gateways including Stripe, Paypal, Eway, Apple Pay and Google Pay). Simply enable them, connect, and set payment conditions and rules.
Give your customers the option to order online for dine-in and pay cash or via your EFTPOS device.
Allow your customers to pay cash on delivery or collection.
Accept payment by gift cards or combination of different payment options.
Specify certain fees and charges (fixed rate or percentage) to be applied to orders automatically. Clarify charges, reduce errors and simplify your process by using the automatic order calculations, review and control.
Define multiple conditions and rules for processing and applying automatic fees/surcharges. For example, set an automatic fixed rate (e.g. $2) or percentage discount (e.g. 1%) to be applied when certain conditions are met (e.g. for orders under $10 paid by credit card) or on a certain day (e.g. on public holidays).
Reward your customer and give them a reason to come back. Create automatic coupons, discounts, special offer combinations.
Allow your customers to enter and apply a discount code or coupon for their food orders.
Define multiple conditions and rules for processing and applying automatic or manual discounts or special offers. For example, set an automatic fixed rate (e.g. $5) or percentage discount (e.g. 2.5%) to be applied when certain conditions are met (e.g. for orders above $100) on a certain day (e.g. on Mother's Day).
Collect customer data based their behaviour and actions. Identify regular, returning and one-time visitors and gather booking and order preferences of each customer. Target your customers based on their behaviour, preferences, and spending habits.
Analyse customer bookings and orders and understand your customers behaviour.
Reward your customers and encourage them to increase order frequency and amount. Use a customisable loyalty reward program to get the best response from your customers and increasing your profitability.
View essential reports such as orders/sales, bookings, payments and performance. Use 'bld order.' powerful reporting system to reduce costs and highlight areas for improvement and growth.
Increase visibility over different aspects of your business and operations. Gain insights on sales, inventory, performance, and marketing to improve efficiency, identify opportunities for growth, make informed decisions, and increase revenue and profits.
We will reach out to you to understand your requirements and business challenges, and set up a demo for your use case.
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