Features and Functions

Features and Functions

'bld order.' platform capabilities, features and functions

Empower your restaurant/cafe with advanced digital food ordering and preparation management, deliver consistent food and customer experience, improve your business performance, and maximize your revenue with a fully integrated platform.

Some of the features and functions of the 'bld order.' platform are listed below:

Features & Functions

Order Page and Menu

Flexible Menu System

Create intuitive simple to advanced menu and order page. Create and customise menu items and add images, description, tags (e.g. allergies, specials and icons), ingredients, options, modifiers and order conditions. Structure your menu by setting menu categories, sections, levels and positions. Modify services, menu, pricing and promotions in real-time.

Advanced Menu Options and Rules

Create and manage menu options (e.g. one, combination, and multiple option(s) selection) and conditions (e.g. availability, optional/required, and min/max orderable) based on time schedules (days and meal time), service type (dine-in, pickup or delivery) or location. Allow your customers to add and order different number or combinations of options and ingredients.

Menu Analysis and Optimisation

Monitor menu performance and profitability, get analytical reports and smart suggestions to optimise and improve your menu based on the received interests and orders, manage and promote your menu, and improve your kitchen performance and efficiency.

Features & Functions

Output Devices

Kitchen Display System (KDS)

Send orders automatically to the kitchen display(s) to reduce manual intervention and errors. Keep orders and preparations under control, and improve speed, accuracy and service quality.

Direct Printing (Cloud)

Define and connect multiple printers (via Ethernet cable or Wi-Fi adapter) to the cloud system and receive print jobs for each printer directly and instantly. Printer jobs can be grouped (based on location, order type, menu category, and manu item) and set to be printed from different printers.

App Printing (Local)

‍Download the 'bld order' administration and print management app to receive print jobs for the specified groups and send them to your local printers (or POS system).


Define multiple display outputs (i.e. PC, laptop, tablet, and mobile phone) to show orders of a specified output group in realtime.

Features & Functions

Stock & Ingredients

Save time, reduce waste, and eliminate procurement and purchase errors with 'bld order' smart stock management solution. Manage your inventory easily right down to ingredient level to track costs, know your menu profitability and improve your business performance.

Manage Inventory

Run inventory counts, track and eliminate the likelihood of wastage or thefts, and determine inventory quantity and usage in real-time.

Optimise Menus

Analyse your menus to improve your recipes profitability. Track menu items costs, orders and profitability. Identify your least profitable and most profitable items and maximise your profits.

Analyse Sales and Costs

Use 'bld order' advanced reports and analytics, make faster and smarter decisions based on orders, sales, expenses, purchasing, and menu reports.

Features & Functions

Payment Methods

Multiple Online Payment Options

Multiple payment options can be activated for the different services (dine-in, pickup, delivery and pre-order). Accept payment directly from your customer. Money settles directly into your bank account. Accept Credit Card ('bld order.' integrated to multiple payment gateways including Stripe, Paypal, Eway, Apple Pay and Google Pay). Simply enable them, connect, and set payment conditions and rules.

Pay at Counter

Give your customers the option to order online for dine-in and pay cash or via your EFTPOS device.

Cash on Delivery and Collection

Allow your customers to pay cash on delivery or collection.

Gift Card

Accept payment by gift cards or combination of different payment options.

Features & Functions

Fees and Charges

Automatic Fees and Charges

Specify certain fees and charges (fixed rate or percentage) to be applied to orders automatically. Clarify charges, reduce errors and simplify your process by using the automatic order calculations, review and control.

Fees Conditions and Rules

Define multiple conditions and rules for processing and applying automatic fees/surcharges. For example, set an automatic fixed rate (e.g. $2) or percentage discount (e.g. 1%) to be applied when certain conditions are met (e.g. for orders under $10 paid by credit card) or on a certain day (e.g. on public holidays).

Features & Functions

Coupons and Discounts

Automatic Discounts and Special Offers

Reward your customer and give them a reason to come back. Create automatic coupons, discounts, special offer combinations.

Coupons and Discount Codes

Allow your customers to enter and apply a discount code or coupon for their food orders.

Discount Conditions and Rules

Define multiple conditions and rules for processing and applying automatic or manual discounts or special offers. For example, set an automatic fixed rate (e.g. $5) or percentage discount (e.g. 2.5%) to be applied when certain conditions are met (e.g. for orders above $100) on a certain day (e.g. on Mother's Day).

Features & Functions

Customer Management

Customer Profile

Collect customer data based their behaviour and actions. Identify regular, returning and one-time visitors and gather booking and order preferences of each customer. Target your customers based on their behaviour, preferences, and spending habits.

Customer Reports and Analytics

Analyse customer bookings and orders and understand your customers behaviour.

Customer Engagement & Loyalty

Reward your customers and encourage them to increase order frequency and amount. Use a customisable loyalty reward program to get the best response from your customers and increasing your profitability.

Features & Functions

Reports & Lists

Reporting System

View essential reports such as orders/sales, bookings, payments and performance. Use 'bld order.' powerful reporting system to reduce costs and highlight areas for improvement and growth.​

Data Analytics

Increase visibility over different aspects of your business and operations. Gain insights on sales, inventory, performance, and marketing to improve efficiency, identify opportunities for growth, make informed decisions, and increase revenue and profits.

Schedule Your Demo

We will reach out to you to understand your requirements and business challenges, and set up a demo for your use case.

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